Privacy Policy — How 88fp Protects Your Data

Introduction

This Privacy Policy ("Policy") sets out how 88fp ("Platform", "we", "us", "our") collects, processes, stores, shares, and protects personal data belonging to individuals ("User", "Player", "you") who access or use the 88fp website at https://88fp.io and all associated services, applications, and features offered thereon.

88fp is operated as a safe and reliable online betting and casino platform serving the Bangladesh market. We are committed to handling all personal data in a responsible, transparent, and secure manner. This Policy forms part of the broader legal framework governing your relationship with 88fp, alongside our Terms & Conditions and Responsible Gaming policy.

By registering an account, depositing funds, placing a bet, or otherwise using the 88fp platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must immediately discontinue use of the platform.

Data We Collect

88fp collects personal data in several categories depending on the nature of your interaction with the platform. The following table summarises the categories of personal data we collect and the specific data points within each category.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, or health data, except where a player voluntarily discloses health-related information in the context of a responsible gaming self-exclusion request. Such disclosures are handled with the highest level of confidentiality.

How We Collect Data

3.1 Directly From You. The majority of personal data we hold is provided directly by you during the following interactions:

• Completing the account registration form on the 88fp platform.
• Submitting KYC verification documents (NID, proof of address, selfie).
• Making a deposit or initiating a withdrawal through a supported payment method.
• Contacting our customer support team via email or live chat.
• Completing responsible gaming forms, including self-exclusion or deposit limit requests.
• Responding to surveys, promotions, or competitions run by 88fp.

3.2 Automatically From Your Device. When you access the 88fp platform, certain technical and usage data is collected automatically through standard web technologies, including browser cookies, server logs, and session tracking scripts. This includes your IP address, device identifiers, approximate location derived from IP, and detailed records of your activity within the platform.

3.3 From Third Parties. In limited circumstances, 88fp may receive personal data about you from third parties, including:

• Payment service providers (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank) confirming transaction status.
• Identity verification service providers used to cross-check NID data against official records.
• Fraud prevention and anti-money laundering (AML) screening services.
• Other platforms or services where you have explicitly consented to data sharing with 88fp.

How We Use Your Data

88fp uses the personal data we collect for the following specific and legitimate purposes:

• Account Management: Creating, maintaining, and managing your player account, including processing deposits and withdrawals, applying bonuses, and maintaining your betting history.
• Identity Verification (KYC): Verifying your identity, age, and residence to comply with anti-money laundering obligations and to prevent fraudulent account creation or underage gambling.
• Transaction Processing: Facilitating deposits and withdrawals through bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard.
• Customer Support: Responding to your queries, resolving disputes, and providing assistance with account-related matters.
• Platform Security & Fraud Prevention: Detecting, investigating, and preventing fraudulent activity, money laundering, match-fixing, bonus abuse, and other prohibited conduct.
• Responsible Gaming Monitoring: Monitoring betting patterns to identify potential problem gambling behaviour and to apply responsible gaming tools such as deposit limits and self-exclusion.
• Service Improvement: Analysing usage data in aggregate to improve platform features, game offerings, and overall user experience.
• Legal Compliance: Meeting our obligations under applicable laws and responding to lawful requests from regulatory or law enforcement authorities.
• Direct Communications: Sending you account-related notifications (transaction confirmations, security alerts, KYC status updates) and, where you have opted in, promotional communications about bonuses and new games.

Legal Basis for Processing

88fp processes personal data on the following legal bases:

• Contract Performance: Processing is necessary to perform the contract between you and 88fp — specifically, to operate your player account, process transactions, and deliver gaming services.
• Legal Obligation: Processing is required to comply with applicable legal obligations, including Know Your Customer (KYC) requirements, anti-money laundering (AML) obligations, and responses to lawful authority requests.
• Legitimate Interests: Processing is carried out for 88fp's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement — provided these interests are not overridden by your fundamental privacy rights.
• Consent: For specific processing activities such as sending promotional communications, we rely on your explicit consent. You may withdraw this consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

Data Sharing & Disclosure

6.1 No Sale of Personal Data. 88fp does not sell, rent, lease, or otherwise commercially transfer your personal data to any third party for their own marketing or commercial purposes. Your personal information is not a product at 88fp.

6.2 Service Providers. 88fp shares personal data with carefully selected third-party service providers who assist in the operation of the platform. These include:

• Payment processors (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, Mastercard) — for transaction facilitation.
• Identity verification providers — for NID validation and KYC processing.
• Fraud detection and AML screening services — for security and compliance.
• Cloud hosting and infrastructure providers — for secure data storage and platform operation.
• Customer support platform providers — for managing support communications.

All third-party service providers are contractually bound to use personal data only for the specific purpose for which it was shared and to maintain appropriate security standards.

6.3 Game Content Providers. Certain game session data (game ID, stake, outcome, session duration) is shared with third-party game studios — including Pragmatic Play, Evolution Gaming, Ezugi, Spribe, and NetEnt — for the purpose of game delivery, game integrity verification, and technical support. These studios do not receive identity or financial data beyond what is required for game operation.

6.4 Legal Disclosures. 88fp may disclose personal data to regulatory bodies, law enforcement agencies, or courts where required to do so by applicable law, court order, or where we reasonably believe disclosure is necessary to prevent fraud, money laundering, or other criminal activity.

6.5 Business Transfers. In the event that 88fp undergoes a merger, acquisition, or sale of business assets, personal data held by the platform may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any changes to this Privacy Policy that may result.

Cookies & Tracking Technologies

7.1 What Are Cookies. Cookies are small text files placed on your device by the 88fp platform when you visit the site. They allow the platform to recognise your device, maintain your session, and remember your preferences. 88fp uses both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a defined period).

7.2 Cookies We Use. The following categories of cookies are deployed on the 88fp platform:

• Strictly Necessary Cookies: Required for the platform to function. These include session authentication cookies, CSRF protection tokens, and load-balancing cookies. These cannot be disabled.
• Performance & Analytics Cookies: Used to collect aggregated data on how players use the platform — pages visited, time spent, error rates — to help us improve platform performance. These do not identify you personally.
• Functional Cookies: Used to remember your preferences such as language settings, last visited game category, and responsible gaming tool settings.
• Security Cookies: Used to detect and prevent fraudulent access, unusual login patterns, and bot activity on the platform.

7.3 No Advertising Cookies. 88fp does not deploy third-party advertising cookies, social media tracking pixels, or cross-site behavioural tracking technologies. We do not participate in programmatic advertising networks.

7.4 Managing Cookies. You may manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 88fp platform, including your ability to remain logged in during a session.

Data Retention

8.1 Retention Periods. 88fp retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:

• Active Account Data: Retained for the full duration of your account's active status plus a minimum of 5 years following account closure.
• KYC & Identity Documents: Retained for a minimum of 5 years from the date of submission, in accordance with anti-money laundering record-keeping obligations.
• Transaction Records: All deposit, withdrawal, and betting transaction records are retained for a minimum of 7 years.
• Support Communications: Email and chat records are retained for 3 years from the date of the last interaction.
• Technical Logs: Server logs, IP records, and security event logs are retained for 12 months.

8.2 Account Closure. When your account is closed — whether at your request or by 88fp — we will retain the minimum necessary data to satisfy legal retention obligations. All marketing preferences and optional consent flags will be revoked immediately upon account closure.

8.3 Deletion Requests. Where you exercise your right to erasure (see Section 10), 88fp will delete or anonymise personal data that is no longer required for legal compliance purposes. Data subject to mandatory retention periods cannot be deleted prior to expiry of those periods.

Data Security

9.1 Technical Measures. 88fp implements a comprehensive set of technical security measures to protect personal data from unauthorised access, disclosure, alteration, or destruction. These include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and 88fp servers.
• Encryption of sensitive data fields (including NID numbers and payment credentials) at rest using industry-standard encryption algorithms.
• Regular automated vulnerability scanning and penetration testing of the platform infrastructure.
• Intrusion detection and prevention systems (IDS/IPS) monitoring all network traffic.
• Multi-factor authentication (MFA) enforced for all 88fp staff with access to personal data systems.
• Role-based access controls ensuring that staff can only access personal data necessary for their specific job function.

9.2 Organisational Measures. In addition to technical safeguards, 88fp maintains the following organisational security practices:

• All staff with access to personal data are subject to confidentiality obligations and receive regular data protection training.
• Access to production data systems is logged and audited regularly.
• Third-party service providers are assessed for security compliance before being granted access to any personal data.
• An incident response plan is maintained and tested periodically to ensure rapid response to any potential data breach.

9.3 Breach Notification. In the event of a personal data breach that is likely to result in risk to your rights or freedoms, 88fp will notify affected players as soon as reasonably practicable. Notification will be provided via the email address or mobile number registered to your account and will include a description of the nature of the breach, the data affected, and the steps being taken to address it.

Your Rights

As a user of the 88fp platform, you hold the following rights in relation to your personal data. These rights may be exercised at any time by contacting our support team at [email protected] with the subject line "Data Rights Request".

• Right of Access: You have the right to request a copy of all personal data 88fp holds about you, along with information about how it is processed and on what legal basis.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data held in your account profile. You may also update many details directly through your account settings.
• Right to Erasure ("Right to Be Forgotten"): You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations as described in Section 8.
• Right to Restrict Processing: You have the right to request that 88fp restricts the processing of your personal data in certain circumstances — for example, while the accuracy of data is being contested or while an objection to processing is being assessed.
• Right to Data Portability: You have the right to receive a copy of the personal data you have provided to 88fp in a structured, commonly used, machine-readable format (such as CSV or JSON), and to request that this data be transferred to another service provider where technically feasible.
• Right to Object: You have the right to object to the processing of your personal data where 88fp relies on legitimate interests as the legal basis. You also have an unconditional right to object to processing for direct marketing purposes, which will be actioned immediately.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to withdrawal.

Response Timeframe. 88fp will acknowledge all data rights requests within 72 hours and will provide a substantive response or completion of the requested action within 30 days of receipt. Where a request is complex or voluminous, we may extend this period by up to a further 60 days, with prior notification to you.

Third-Party Services

11.1 Game Providers. The 88fp platform integrates games and live dealer content from third-party studios including Pragmatic Play, Evolution Gaming, Ezugi, Spribe, NetEnt, and Microgaming. When you play a game from one of these providers, certain technical session data (game session ID, stake amount, round outcome) is transmitted to that provider for game integrity and delivery purposes. These providers operate under their own privacy frameworks and are contractually obligated to handle data securely.

11.2 Payment Gateways. When you initiate a deposit or withdrawal, you interact with the relevant payment gateway (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, etc.). These interactions are governed by the respective payment provider's own privacy policy and terms. 88fp receives only the transaction confirmation and reference data necessary to credit or debit your account.

11.3 No Embedded Third-Party Trackers. 88fp does not embed third-party social media plugins, Google Analytics, Facebook Pixel, or any other third-party analytics or advertising technology that would allow external parties to track your behaviour across the internet. Any analytics performed on the 88fp platform is conducted using first-party, self-hosted tools only.

11.4 External Links. The 88fp platform does not contain links to external third-party websites. All links within the platform navigate to internal pages. If you navigate away from the 88fp platform via your own means, 88fp is not responsible for the privacy practices of any external site you visit.

Children & Minors

12.1 Minimum Age. The 88fp platform is strictly for adults aged 21 and above. 88fp does not knowingly collect, process, or store personal data belonging to any individual under the age of 21. Age verification is a mandatory step in the account registration process, and NID verification is required before any withdrawal can be processed.

12.2 Discovery of Underage Accounts. If 88fp discovers or is notified that a registered account belongs to an individual under the age of 21, the account will be immediately suspended, all pending transactions will be halted, and any deposited funds will be returned to the originating payment method after completing an identity investigation. Any personal data collected in relation to that account will be securely deleted once the return of funds is confirmed.

12.3 Parental Controls. If you are a parent or guardian and believe that a person under 21 in your household has registered an account or accessed the 88fp platform, please contact us immediately at [email protected]. We take all such reports seriously and will act on them with urgency.

Policy Updates

13.1 Right to Amend. 88fp reserves the right to update, modify, or replace this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. The most current version of this Policy is always accessible at https://88fp.io/privacy-policy.

13.2 Notification of Changes. Where changes to this Policy are material — meaning they substantially affect how your personal data is processed or alter your rights — 88fp will notify registered players via a notice displayed on the platform and, where appropriate, by direct communication to the email address or mobile number registered to your account. Non-material changes (such as clarifications of existing language or formatting updates) may be made without direct notification.

13.3 Continued Use Constitutes Acceptance. Your continued use of the 88fp platform following the effective date of any updated version of this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you must discontinue use of the platform and contact support to close your account.

13.4 Version History. The version history of this Privacy Policy — including the effective date of each version — is maintained internally by 88fp. Players may request a copy of a previous version by contacting [email protected].

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 88fp handles your personal data, our dedicated support team is available 24 hours a day, 7 days a week in Bangladesh Standard Time (BST, UTC+6).

Email: [email protected] (plain text — not a clickable link)

When submitting a data-related enquiry or a formal data rights request, please include the following in your message:

• Your registered username or account reference number.
• A description of your request (e.g., "Access Request", "Erasure Request", "Marketing Opt-Out").
• A copy of a valid identity document for verification purposes.

Our team will acknowledge your request within 72 hours and aim to resolve it fully within 30 days. All data rights communications are handled with strict confidentiality and are processed by team members with dedicated data protection training.